We call our AmeriMac Core Values the 6 C’s. These values are the driving force behind the service we provide our partners, and the quality we require from our appraisers.
AmeriMac’s appraisal professionals uphold a level of compliance, quality control, and objectivity that is stricter than most AMC’s in our industry. Audits are performed on a regular basis to enforce our high standards. We measure each report against our own 63-point checklist as part of our quality assurance process. Our quality control personnel work in lock-step with our appraisers to verify each report’s compliance with USPAP and other regulatory guidelines.
We strive for open and clear communication with all of our partners while sustaining fast turn times for their appraisal needs. Part of our commitment to building a trusting relationship includes being upfront with you from the beginning and exceeding your expectations at every step in the process. AmeriMac maintains a 99% client satisfaction rate because our team believes a positive client experience is our main goal.
Being able to place 99.99% of our appraisal orders means we offer unmatched coverage in all 50 states. Our appraisers, equipped with comprehensive experience in their geographical territories, complete accurate appraisal reports even in the smallest communities. AmeriMac has qualified appraisers on-hand for any of your appraisal requirements. Their diverse knowledge of local markets across the United States allows them to produce fast and compliant appraisal reports consistently. No two appraisals are ever the same. For this reason, our appraisers provide a customized approach with reports that are delivered on-time and to your specifications.
Working with AmeriMac gives you the unparalleled advantage of paying a flat fee that will not increase. In fact, 98% of our orders are completed within our agreed-upon terms, regardless of the appraiser’s individual fee. For you and your client, we will not go outside of your disclosures nor raise your fees unless the property is a unique or high-end home. Imagine no longer dealing with an appraisal management company that asks for additional fees. Instead, AmeriMac offers you customized pricing with no surprises. Once we establish a fee structure, we stick to it. With these efforts, we save you from having to redisclose newer and higher fees to the borrower.
Through our online portal, you are able to receive appraisal reports, check the status of an appraisal, and order new reports at any time. This is part of how we facilitate a timely and cost-efficient appraisal process with accurate reports and reviews. 24/7 access to our online portal means you and your borrowers can pay online as well. At AmeriMac, providing attentive and convenient services includes being available to pick up the phone and answer any questions you have - even on the weekends. With our step-by-step notification system, you know precisely what stage of the process your appraisal is in, and when it will be ready.
We take great strides to ensure that our appraiser panel has the capacity to complete your reports and reviews on time and within your specifications. Our appraisal experts deftly fulfill your order accurately and completely, while keeping you informed every step of the way. Members of our appraiser panel are available in every state, nationwide. We provide our clients with an experienced representative to guarantee premium customer service and answer your questions throughout the process. Our appraisers are ready to make you their top priority.
The fully staffed customer service department at Amerimac Appraisal Management is available Monday through Friday, 8 a.m. EST to 8 p.m. EST.
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