Consistent with our core values and company mission, AmeriMac Appraisal Management takes our Clients’ privacy seriously and operates the business with appropriate measures throughout the organization to ensure that all AmeriMac Appraisal Management employees comply with privacy safeguards.
AmeriMac Appraisal Management provides managed appraisal solutions for banks, credit unions, and mortgage lenders. Our Clients are businesses or other non-person legal entities. It should be noted that FCAM does not conduct business with consumers or other individuals. As part of our daily business operations, we routinely collect and retain limited non-confidential information about our Clients’ customers (“Customer Information”). This Customer Information consists of information regarding access contacts, property addresses, transaction types – such as Refinance or Purchase – and valuation services needed. This limited, non-confidential information is necessary for AmeriMac Appraisal Management to provide compliant appraisal management services for our Clients.
All Customer Information obtained by AmeriMac Appraisal Management, whether it is information from visitors to our website, or collected during the processing of transactions, is regarded as “private” and we take appropriate steps to protect its integrity and confidentiality. No information regarding specific persons will be provided to any third party except:
We may solicit, collect, or retain public or non-public personal information regarding Clients or visitors to our website only as required to allow AmeriMac Appraisal Management to respond to requests for information about products and services, to execute a customer relationship, or other items required to provide our services. The only information AmeriMac Appraisal Management obtains about a visitor to our website is information that is voluntarily supplied. This type of personal information (name, address, telephone number, e-mail address, etc.) will be used solely to contact Clients to fulfill their requests.
AmeriMac Appraisal Management keeps all appraisal-related data confidential in compliance with the current version of the Uniform Standards of Professional Appraisal Practice (USPAP), as published by The Appraisal Foundation. We will not disclose confidential appraisal data to any third party without the written permission of the Client, who is the rightful owner of that data. Furthermore, our staff and independent fee appraisers have all executed written contracts with FCAM to keep this data confidential. Appraisals ordered through AmeriMac Appraisal Management are treated as a contract between the Client (ordering party) and the appraiser completing the work. AmeriMac Appraisal Management is an agent for the Client and works contractually with independent fee appraisers.
The Client (“Lender”) may disclose or distribute their appraisal reports to: the borrower; another lender at the request of the borrower; the mortgagee or its successors and assigns; mortgage insurers; government sponsored enterprises; other secondary market participants; data collection or reporting services; professional appraisal organizations; any department, agency, or instrumentality of the United States; and any state, the District of Columbia, or other jurisdictions; without having to obtain the appraiser’s or supervisory appraiser’s (if applicable) consent. Such consent must be obtained before this appraisal report may be disclosed or distributed to any other party (including, but not limited to, the public through advertising, public relations, news, sales, or other media).
Certain services sold by AmeriMac Appraisal Management may be provided by organizations with which AmeriMac Appraisal Management has a contractual relationship. In such cases, AmeriMac Appraisal Management may provide limited information obtained about a Client’s customer to these organizations – only as required to provide the products or services ordered by the Client. These vendors and service companies agree to respect the confidentiality of such information, safeguard it, and abide by applicable law. We may also be required to disclose Clients’ or their customers’ information in response to requests by legal, governmental, or regulatory agencies with proper jurisdiction.
The AmeriMac Appraisal Management website may create a file, or “cookie,” on the hard drive of visitors’ computers in order to retain information that is used by our website. These files are used during your online session to ensure that access to our site is authorized and to control certain parameters of your communication session with our website. We do not use these files to monitor the behavior of visitors to our sites.
Our website does not provide content intended to attract or encourage the participation of children. We do not solicit or knowingly accept information from persons under the age of 18.
Changes to AmeriMac Appraisal Management’s Information Security and Privacy Statement
The fully staffed customer service department at Amerimac Appraisal Management is available Monday through Friday, 8 a.m. EST to 8 p.m. EST.
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